FAQs

SHIPPING & DELIVERY

We use flat rate shipping to ship anywhere in the United States. Shipping charges are added to your order at checkout. 

 

RETURNS

Because we custom make each piece that we sell, we are unfortunately not able to accept returns for refunds. 

 

TRACKING YOUR ORDER

Each order takes Gram 7-14 days to complete and then ship via flat rate shipping. If you have placed your order online, feel free to contact us via our e-mail address, phone number, or the contact us page on this site, and we can tell you exactly what stage of the process your order is in. 

 

100% SECURE ORDERING 

We use Paypal to ensure secure ordering for our customers. We do not sell your personal information for any reason, and we do not store card numbers or personal information on our site for the protection of our customers.